Privacy policy.
Introduction
Welcome to my website, Lydia Snaith ("I", "my", "me"). This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website lydia-snaith.com ("Website") and purchase my products. I am committed to safeguarding your privacy and ensuring that your personal data is protected.
Information I Collect
I may collect the following information:
- Personal Identification Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit/debit card details or other payment information required for transactions.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use my website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from me and your communication preferences.
How I Use Your Information
I use the information I collect for the following purposes:
- Order Processing: To process and deliver your orders, including managing payments and shipping.
- Customer Service: To manage customer service interactions and support requests.
- Marketing: To provide you with information about my products, special offers, and other news if you have opted to receive such communications.
- Website Improvement: To analyse how users interact with my website to improve its functionality and user experience.
- Legal Obligations: To comply with legal obligations, prevent fraud, and ensure my terms and conditions are enforced.
Sharing Your Information
I do not sell, trade, or rent your personal identification information to others. I may share your information with trusted third parties who assist me in operating my website, conducting my business, or servicing you, provided those parties agree to keep this information confidential. Examples include:
- Payment processors
- Shipping companies
- Email marketing service providers
Data Security
I am committed to ensuring that your information is secure. I have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, use, alteration, or disclosure.
Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data I hold about you.
- Correction: You can request correction of any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
- Restriction: You can request the restriction of processing of your personal data.
- Portability: You can request the transfer of your personal data to another party.
- Objection: You can object to the processing of your personal data where I am relying on a legitimate interest.
Cookies
My website uses cookies to enhance your experience. Cookies are small files placed on your device that help me analyse web traffic and improve my website. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect your ability to use certain features of my website.
Changes to This Privacy Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. I encourage you to review this Privacy Policy periodically to stay informed about how I am protecting your information.
Contact Me
If you have any questions about this Privacy Policy or my data practices, please contact me at:
Lydia Snaith
Mecklenburg House, 92 Chapel Road, Dersingham, Norfolk, PE31 6PL
lydia@lydiasnaith.com